Hospitals, medical complexes, and clinics often seek a comprehensive suite of tools that efficiently streamlines multiple channels and aligns communication. When it comes to choosing the best one, Bitrix24 offers state-of-the-art tools and technological advancements. This blog will shed light on how Bitrix24 CRM for hospitals and clinics works better and brings revolutionary changes to the system.   

Bitrix24 CRM for hospitals and clinics – A quick Overview

Bitrix24 cloud, with a one-window solution, features patients’ appointments, data management, internal communication tools, and patients’ records for future visits. Bitrix24 provides instant patient history at just one click. Whether you want to secure the testing record or the prescriptions, the software provides large storage space. Besides, the Bitrix24 collaboration suite also facilitates telemedicine and allows doctors and health professionals to go live, providing primary care at home. Let us dive into the features that attract the medical hubs and hospitals towards Bitrix24. 

Administrative tools

Bitrix24 tracks and monitors administrative tasks, offering the best patient care and operational follow-ups. 

• Payroll

Unlike the integrated payroll system, Bitrix24 tracks staff data using time tracking, HR records, and direct integration. The software can generate time sheets, calculate the working hours, and simplify the complex payroll processes.  

• Staff schedules and tasks

With the automated time sheets, the individual or team working hours can be exported in multiple formats. The healthcare system often has different work shifts. The managers can view logs with clock-in and clock-out features.  

• Operational tracking and reporting

Operational data tracking includes patient care, performance efficacy, and financial reports.

• A large space for the medical knowledge base

Bitrix24 facilitates the medical setups to save large knowledge base data for both beginners and professionals. Whether the users need the medical ebooks, first aid notes, or the medical guidelines, it is all possible with the Bitrix24 cloud. Moreover, access to the patients’ database is restricted, ensuring the confidentiality and privacy of the patients.   

• Centralised employee data management

Bitrix24 is efficient at maintaining the employees’ data records, including contact details, portfolio, job roles, project history, past performance, and current status.

Instant and advanced collaboration features

Advanced collaboration tools facilitate both doctors and patients in multiple ways:

• Doctors, health professionals, and medical teams can collaborate individually or make conference calls. Bitrix24 is considered ideal for securing the internal communication in compliance with the global digital communication ethics.
• Doctors can more openly share the patients’ data on a platform that ensures data privacy. 
• The Bitrix24 online workspace enables seamless communication among different departments when referring patients from one medical unit to another. 
• On variation in duty rosters, it’s quite easy to communicate from the front desk officer to the whole medical team.  

Remote medical consultations

When you seek live doctors, telemedicine, or virtual clinics, the reliable workspace matters. Bitrix24, with the supportive online medical facilitiesprovides instant health consultation, ensuring the safe engagement among the patients and doctors. 

Moreover, the tool allows users to automate the reminders, appointment alerts, and scheduling bookings with the best time management. Now, the professionals do not need to hire separate personnel for the appointments and patients’ data records. AI-powered Bitrix24 will hold all essentials required for remote clinics and online patient care.

Maintaining Data Security and Compliance

Healthcare setups require compliance with the regulatory authorities, as patients’ data management and privacy are valued practices. Let us outline the top security features of Bitrix24 for the healthcare facilities:

• With the robust data handling controls, access to the patients’ data is limited. The data is encrypted, keeping it from data breaches and unauthorised users. 

• Bitrix24 ensures the handy control systems with limited data access. It helps to maintain that privacy, and access is granted to the authorised personnel only. 

• Audit trails ensure data safety and detect unauthorised interventions or intruders. Similarly, regular data backups avoid data loss or damage. However, with the large database, Bitrix24 cloud can back up the whole organisation’s data in case of system failures or other damages. 

• The internal collaboration of staff and healthcare professionals requires high security protocols. The doctors’ discussions, patients’ data, and treatment plans remain under security layers and give more confidence and trust to the users. 

In healthcare facilities, the patients’ records and journey management matter. Payrolls, administrative operations, management efficacy, and security are only a few features to discuss.

Bitrix24, with its extensive range of tools and advanced Hospital CRM Dubai options, bring revolutionary change in the healthcare facilities and hospital setups. The workspace offers seamless integration with external systems and third-party apps, ensuring a fast workflow. New clinical setups can explore the workspace and take advantage of its exclusive features with SAABSOFT. The company plays a leading role as a Bitrix24 partner in the UAE and around the world, bringing technology and healthcare operations closer. To maximise the Bitrix24 application, it is wiser to get connected with SAABSOFT.